HiHero answers your clients on WhatsApp, books and reschedules appointments, fills cancellations from your waitlist and collects deposits. Hands-free.
You reply in the evening, on weekends and between clients, because if you don't, they'll book with someone else.
A client who doesn't show is money you won't get back. Without a deposit, there's no reason to cancel in time.
Someone cancels last minute, and other clients would happily take the slot. There's just no one to reach out to them.
Here's how HiHero handles a last-minute cancellation, from the message until the slot is filled.
Even at 9 PM. HiHero gets the message and updates your calendar.
Clients waiting for that time get a WhatsApp message, in order.
The first to confirm pays a deposit by Bit or card, and the slot is hers.
You see it in your calendar in the morning. You didn't lift a finger.
Everything around the treatment, from the first WhatsApp question to the receipt, in one place.
Answers questions about prices, hours and availability, in Hebrew and in your tone, 24/7.
Sees your calendar and offers only open slots. Changes and cancellations update automatically.
When a slot opens, waiting clients are notified and it gets filled.
Collects a deposit by Bit or card at booking, so no-shows don't cost you money.
Every payment sends the client a receipt, and keeps your books in order for your accountant.
Sends a reminder before every appointment, and nudges regulars when it's time to book again.
Not a translated foreign system. HiHero is built for Israeli businesses: the language, the apps and the way people pay here.
HiHero replies in your business's name and in the tone you choose. You decide whether to present it as a digital assistant, and you can step into any conversation at any time.
It only answers based on what you set up: services, prices, hours and cancellation rules. When it's not sure, it hands over to you.
During the pilot we'll help you move your clients and upcoming appointments over, without losing anyone.
Your client data belongs to you. We build to the requirements of Israel's Privacy Protection Law and never use the data for anything else.
Pilot businesses get a fixed launch price for the first year. We'll send you the details after you sign up.